Tap Start. A restart message will appear, tap OK. Connect the other end of the cable to your mobile device. Allow your computer to install any required drivers for your device. This process may take a few minutes. Open Smart Switch on your computer, and allow it to make the connection.
If a software update is available for your device, Smart Switch will automatically prompt you to update. At any time, you can click Update.
Click Update to begin downloading the necessary files. Click OK to proceed. Samsung Galaxy S2 Software Update 4. Turn off the device. Press and hold the Volume Up key and the Home key, then press and hold the Power key. When the Samsung Galaxy Tab S2 logo screen displays, release all three keys, then press and quickly release the Power key 'Installing system update' will show for about 30 - 60 seconds, then a 'No command' Android will appear before showing the Android system recovery menu options.
Press the Volume down key several times key to highlight 'wipe cache partition. When the wipe is complete, 'Reboot system now' is highlighted. Press the Power key to restart the device. If wiping the cache partition does not work, you may need to perform a master reset.
Back up data on the internal memory. Verizon Up. Device protection. Verizon Cloud. Health discounts. Social impact. Support Support Support Close. Support overview.
Mobile support overview. Account management. International trip planner. Order status. Download My Verizon App. Community Forums. Home support overview. Fios Internet. Home Phone. Speed Test. Download My Fios App. Contact us. Sign in. Choose your cart Mobile solutions. Home solutions. Have a phone you love? Device must remain active for 45 days. See vzw. Page contents. Before you download: Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
Ensure your battery is fully charged before starting the software update. System Update System Update Instructions. The download will take place when the device is in Wi-Fi coverage, but coverage does not need to be consistent. When the download is complete, you'll receive a notification that there's a new software update available for installation.
Tap Install Now to continue with installation. The device will power off and back on and the installation process will begin. Select Install now and your device will power off and back on and the installation process will begin.
Tap OK to begin the installation. Note: If you choose Defer , this will delay installation and you'll be taken back to the Home screen. The software update message will appear periodically until you install the update. Your device will power off and back on and the installation process will begin. Once the installation is complete, the device will power off and then back on again. If your device finds a new software update, tap Download now.
When complete, a screen will appear advising you that the new version of software is ready to be installed. Tap Install update. The device will power down and power back on. A screen will appear stating that the installation has been completed. Tried upgrading it with kies connected to my windows 7 PC. Pls advice what to do…. Hi Jayce…Tried restarting also.
Hi, I was wondering, can I download the firmware update first through Kies,. With mb to download, kinda scary if the updating disconnected halfway.. But no worry, firmware upgrade only start after you succeed downloaded it. Previously, I updated andriod 2.
Now since the ICS is out and when I plug my phone in it shows that msg. What should I do? Using official firmware also cannot work in Samsung Kies? You need to consult Samsung Support then. About phone : -Android Version : 2. Your firmware is Hong Kong region.
CSC does not match. Now my phone current status: -Android version : 2. Please help me out!! I have tried 7 times now!!! Hi Neha, please upgrade Samsung Kies to the latest version. Then try again see. If still cannot, do consult Samsung Support. I have been at this all day long now!!! I have a Galaxy s2 bought here in the philippines, already rooted the phone, and using differnt kernel, Kies wont detect any new firmware and says that i already have the latest one, can you help me on this please?
Hi Dave, you can restore to stock official firmware. Then upgrade from Samsung Kies. Or install the new firmware that you want directly with Odin. Using other region firmware does not mean it is rooted. You can use Root Checker Basic to check. I am using galaxy s II which was locked to virgin mobile canada. I unlocked it today but I still cannot update my firmware 2. I thought that unlocked galaxy s II can be updated via kies but got no luck.
So not so sure that you can install firmware with Odin manually or not. Try to consult others who have the same model in XDA website. I thought it should be for a while like 20 minutes or an hour. Hi Steve, restart the whole process if it is hang. Do upgrade Samsung Kies to the latest version. If still have issue, please consult Samsung Support.
I have the samsung galaxy S2 LTE skyrocket its stuck on android version 2. I have samsung s2. While following the above steps, it successfully downloads all the required files but gives an error while updating that need 3GB free space. I guess it requires 3GB device storage but how to do that? I followed the exact steps as mentioned as above and my phone restarted after the upgrade to ICS. However, it was stuck on the Samsung logo for a very long time so I restarted the phone manually and it booted up correctly this time but I was still on Gingerbread.
Before the release Kies used to say I was on the latest firmware. Also, will it possibly void the warranty of my phone? I Have a Samsung Galaxy S2, i already do the step at above, but mine do not have backup data that step, after agree direct to prepared firmware upgrade, after prepared firmware upgrade, i stuck at Progress firmware upgrade, loading n loading…Can you tell me what the problem and what i should to do…stay for waiting or my version problem… Thank you for your, i will waiting for your email.
Hi Su Yie, did you phone turn into Odin Download mode? And make sure that you are using latest version of Samsung Kies, this will help to reduce issues. Thanks for your reply, My samsung kies version is 2.
Did you mind to share me the installation? I tried to do the ics firmware update via Kies on Windows Vista PC, but the download keeps failing to complete. Have tried updating Windows and everything but no luck. I have already the latest Kies installed.
And PC recognizes my GS2 when cable is connected. Location: HK. Hi E, I have no idea too. You can try on other PC see. If still cannot, do consult Samsung Support for help. My samsung kies keeps askin me to update the kies. I have updated it like 5 times and stil it shows the same that is to update kies.
I have tried uninstallin n installin it again but its of no use.. I am from Mongolia. Is anyone else having this problem? My phone is not from NZ and I have been told if I try to download the new firmware it will wreck my phone as it is specifically for NZ phones.
I thought that if I could find out where my phone was released I could go on-line and download the firmware for that country, but have been told that I do that at my peril. The set-backs of buying a phone off Trademe. The guy I bought it off told me that I would not be disadvantaged in any way, as I specifically asked him about that.
If yes, you can install any country I firmware. Like mine Malaysia unit , I am using Europe firmware now. Does any of that makes sense to you? It was Samsung that told me if I downloaded from any site I could wreck my phone.
When I tried to download the NZ up-date, as soon as it started to bring the information into my computer I would lose the connection through Kies. Your firmware should based on UK. More info at XDA website. This has happened three times now!
Any suggestions, please? I was prompted to update Kies to the latest version before doing so, no problem, worked fine. After that, I got the pop-up that a new firmware upgrade was avaialble for my phone. I clicked update but nothing happened, it just went back to the default Kies screen. So, I clicked on the orange Firmware Upgrade button and nothing happens when I do that either.
Dear all please i need some help i bought my phone 1 month ago and its gingerbread. I live in Egypt but i got the phone from KSA. I don want to upgrade but first i dont know which Official Version i should download? I have tried to update my s2 using kies it downloaded all compoentes and it tool long time… and after that it said faied to connect device and told me to enable usb developemtn mode and after that it is again downloading all files… please help.
Please consult Samsung Saudi Arebia for further info. Stuck at downloading firmware from Internet, right? Upgrade Samsung Kies to the latest version.
Restart both PC and phone. No official ICS firmware yet. But you can try unofficial one at XDA website. Sorry Shihab, hard to tell what went wrong with unknown error message.
Please consult Samsung Support for help. Hi octavia, you can install ICS firmware with Odin manually. I installed ICS 4. I just cant believe that you all continue to try and get this device upgraded, I purchased the phone 6 months ago and everything had a problem with it.
Trying to update it was an issue, installing apps, it had an issue, phone freazing, so on and so on, it seems that Samsung are trying to copy iPhone with Kies but dont have the faintest idea on how to get it working without any issues. In the end, I took it back to the place of purchase, threw it on the counter, explained the issue and the sales person swapped it for the latest HTC. I even purchased the Galaxy Tab 12 months ago, so many problems with the unit that the retail store gave me a full refund on the unit.
They were sick of customers coming back with the tab that they stopped questioning the customers and just refunding their money or exchanging it with a real tablet that works. You can try the unofficial way. I upgrade successfully but why my ram become smaller.. Im from the Philippines. I am using SGS2. How do i update my s2 GT-I to ics?? Maybe you will get other region features but most of the time, you feel nothing.
It has nothing to do with binary counter. Most likely is your firmware that has issue. Factory reset if can. And double check again. I get a funny message with chineese whatever symbols, I should confirm, but after that the firmware update procedure starts from the beginning again….
Can somebody translate this message? Those are Korean. Dear bro, i have samsung galaxy s2 brand new that i try to update with kies.
I am trying to upgrade firmware via kies , but after it transfers installtion components to my device it gives me a mesg that this process is rejected by gti administrator please log off and log in with a administrator account,??????????
You can use Samsung Kies to upgrade firmware like this guide. Or consult Samsung Support for help. Please Help me.
Hi Chase, update Samsung Kies to the latest version. Reboot both PC and phone. I tried to do the update via KIES and when it showed that it is downloading over th e phone… Kies threw an error message that it cannot find the phine and nothing happened for almost an hour… i had to reboot my phone after that. Please help!!!! Hi Jayce, Tried different cable and also different machines… the firmware first gets downloaded and when it tries to get downloaded on to the phone and the phone goes to downloading mode, KIES application does not detect the phone and it does not shows progress… and gives a prompt of cancel with a OK button.
Once you click button…then the app shows that it is trying to connect to phone…. Not sure what the problem is!!!!! I repeated this steps many time but same problem.
But there is one thing that my phone should be in the download mode but still in the normal mode. I think this is the problem will be in the downloading file firmware step. Hi,i upgrade my galaxy S2 Sgh i by using kies. SO, tell me the suloation how can i remove this error???? Hi, I have installed kies ,but it can not show my s2smart phone.
How I can solve this problem Thank you. Save my name, email, and website in this browser for the next time I comment. Home Contact About. How to. How to improve wireless router performance? How to factory reset Asus wireless router?
How to install Asus Merlin Firmware? Are you using stock firmware? And did you root it previously? Try these to load download mode manually.
See can work or not. Hi abe, you need to consult Samsung Support on your issue. Hi Jayce, I was hoping I could continue on this thread since I have the same exact condition with my SG2 as with ahmad and abe. Any suggestions? Is your phone get upgraded? If no, try again later. Maybe Samsung server is busy…. Please contact Samsung Support for help.
Hi, I have rooted my S2 with KG5. Hmm… Does Samsung Kies prompt you to install new firmware? The Message said This version of the device cannot be updated. What does that means? Please advise. Regards, Stephen. Is the KG5 better than this latest version update? Should i just keep the KG5? Hi Tam, please consult Samsung Support directly in this case.
Hi Jayce, Same issue with me too, its finish downloading firmware upgrade components.. Please consult Samsung Support as I also have no further idea. Hi Jayce, I just updated the latest firmware version using Kies. Thanks Jayce, your site full of info. Hmm… Not sure what happen here. My kies says tht i have the latest firmware. If not how do i update the firmware? Pleas Help Sathish. Sorry, no idea on India firmware. I am from Malaysia. You need to consult Samsung Support….
My camera only got pink spot issue. What can I do please? Reboot your phone. Connect back USB cable. Then restart the upgrade process again. Tried restarting pc too but still the same. You need to consult Samsung Support in this case. No, the firmware must be Android 2. Hi Jayce: I am in India. XWKDD I want to know how i can update my phone and also suggestion regarding new update whether its feasible or not. Thanks in Advance. Europe region firmware is always getting the latest update.
The rest have to wait…. Do you have Samsung Kies installed on your laptop? And Kies detected my firmware is not original firmware, so i cant update it.. Connect USB cable to your phone. Is Samsung Kies opened at the same time as Odin? Nope… coz i heard some said must kill all kies before open Odin..
Something wrong with the drivers on your Windows. Try on other PC see. Hmm… Did reinstall the USB drivers help? Just to make sure. What are the buttons combination did you load download mode? Hi, I was wondering if upgrading via Kies deletes any data e.
Wences: The buttons combination is correct. Then I really have no idea already. The shop told me my is original from samsung malaysia. You think that mine is AP??? Yes, but I forgot which number to send. Then i my phone can be ugrade anymore?? Just install Malaysia firmware will do. Best of luck to all who had not updated yet. Hmm… Please consult Samsung Support if still cannot on future attempts.
Please consult Samsung Support if you still cannot upgrade after few tries…. Please consult Samsung Support since you got this issue during installation with Samsung Kies. Jayce my suggestion is to put warnings and possibe issues encountered on your post to readers who plan on using your guide to flash… I emailed a Samsung representative about flashing procedure… and the responce is: Upgrading KIES will wipe out information on your phone unless you back up using KIES but in most cases, upgrading firmware USUALLY wipes out your installed Apps.
From my experience: 1. This is the necessary information for you to help me, I believe. Please check with your seller. Your seller can help to upgrade firmware using Odin unofficial , or you can do it yourself too. I can continuously use odin to upgrade the firmware then? In this case, you need to consult Samsung Support. Never face this issue before. XWKE8 I tried software updates, connecting to server and later connection failed.
Hey Jayce, i just tried to upgrade my sgs to 2. Jayce, is it mandatory to fully charge cell before upgrade from kies?? Thanks alot Jayce, I have upgraded my galaxy s2 india version to latest version through kies. Is the process call rooting? Nope, it is the official way to upgrade SGS2 firmware. Please assist me on this issue. Hi Jayce, Thanks for the speedy reply My region is India. I have read in some forums that 2. Is it true.
Kindly let me know the fact behind. If you dont mind Prathap. Thanks for the valuable information jayce. Is there any other way to upgrade it to 2. HI Jayce, What would be the probable update happened to mobile after upgrading the firmware.
As of now what i noticed is there is no message themes in my mobiles. Is there any way to retrieve it back? Nothing special happen after I installed it. No message themes… What do you mean? Jayce, I mean to say that previously i had themes for messaging in the sense displaying the threaded message in some fashion.
After upgrade it is gone. Thats y i asked what would have probably happened to my mobile after upgrade. So far, I did not see any firmware released to avoid the patent war. Jayce, Where do i get the Indian Firmware to retrieve it back? Samsung Kies will let you know when got new firmware. Download it from Samsung website. Link in the post. Prathap: Same place you download official firmware at XDA. Yes, only new update from that Europe firmware.
If i install europe version firmware, will it void my warranty with SME? It might. But you can always install back Malaysia firmware. Hi there…to start off.. Weird… Please consult Samsung Support on your issue. Download from Android Market or Samsung Apps.
Maybe, or Samsung server might got issue during that time too. Try at home see. Hi i am using 2. Thanks lot eyefortech , i try again now under macbook. Your advice would be greatly appreciated, thanks in advance. Regards, Dom. Thanks again Jayce. Odin download screen? Around minutes to upgrade firmware. Hi jayce, i am from India and i have updated my s2 to ixxk13, android 2.
Details: version: 2. Where did you get XXKI3 firmware? XDA website? No idea with this firmware on this link. Is this firmware for india?? Do i have to register for that?? XXKI3 no. Just download it from file sharing site. All the firmware download links is in XDA website. Look carefully…. Try Samsung Kies on other PC see. If still cannot, you might need to factory reset your SGS2. How to give root access for titanium backup software?
From where i will get my device unique id?? Try XEO. The same place you download XXKI3 firmware. India firmware is XWKE8. Ok… and is this the android 2. What is the CSC i have to select then?? XWKE8 is an old firmware. You can install it too if you want to install Europe firmware. Yes, your phone will turn into Odin download mode after firmware had been downloaded to PC. More than 1 hour is considered hang already…. Update Samsung Kies to latest version. Then restart the process again.
Look like you need to factory reset it…. DXKG3 thanks.. Hi jayce, If i root my phone then will it be a problem for my phone warranty?? Then your current firmware is the latest one lo…. How you know it is not the latest one?
Malaysia firmware is still stuck at Android 2. Consult Samsung India. Samsung Malaysia keeps ignoring users when they asked. Try to factory reset to fix internet browser issue. I still stuck at Android 2. XWKF1 i would like to update.. DXKI2 is the latest one for you. Stable but still on Android 2. Got Southeast Asia languages support.
Battery life should be the same. G model is on Android 2. Forgot the firmware version. XWKE8 i connected through kes and it told me i have a firmware update available.. Try upgrade it again. If still fail, please consult Samsung Support. That should be the latest firmware for your region.
Mine still stuck at Android 2. Problem solved after i restart my PC and start again…. No, nothing happening. Just hanging on that screen on both the computer and the phone. The best way — Root your phone then backup with Titanium Backup. I would really like to have a version that works with Kies. Thank you!!! Happy New Year, AdrianM. Thanks Jay for your help on this matter… Regards Puniksem.
Disconnect is the only way since it looks like hang to me. My broadband connection speed? Just upgraded mines, it was really easy even though im kinda new to this. It is normal still to have Android 2. Malaysia I firmware still stuck at 2. Thank you all for your support.
Thank you for your support. Not necessary to use kies if from stock rom. Sorry, no idea. Please consult Samsung Support…. If still hang after 1 hour, try to restart both PC and phone. Then upgrade firmware again…. Please consult Samsung Support in this case. I have no idea already. Thanks Jayce.. Are you using latest Samsung Kies version? Yes, if your current firmware supports OTA firmware upgrade.
No problem. Just no new update for your region SGS2 only. Update to latest Samsung Kies. Hi Jayce! Which firmware are you using now? Philippines firmware?
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