They are not specific to any one industry and can be applied to organizations of any size. ISO can help a company satisfy its customers, meet regulatory requirements, and achieve continual improvement. It should be considered to be a first step or the base level of a quality system. ISO is a series, or family, of quality management standards, while ISO is a standard within the family. This standard lays out the fundamentals and vocabulary for quality management systems QMS.
ISO was first published in by the International Organization for Standardization ISO , a specialized international agency for standardization composed of the national standards bodies of more than countries. The standards underwent revisions in and I've often pondered the idea of having a second corporation that works out of the same facility. The only difference is the second corporation would be ISO certified, and would only do work for the customers that needed ISO certification.
It would make the audits a lot easier to pass if you only had 2 or 3 jobs that actually required you to follow ISO standards. The 2nd corp idea might work; if you want it at reasonable rates in a reasonable time, use the ISOfree branch, if you gotta have the ISO and are willing to pay, there you go. But it depends on management. If they've drunk the kool-aid then everybody gets the process Because Its Good.
ISO cert is a wonderful thing if you are going to actually follow the plan you come up with. If you're just doing it to watermark your brochures then save your money, the expense and stress of smoke-and-mirroring your way through an audit every year is just not worth it.
Funny, in China every little store front shop has "ISO " on its sign. It was quite funny to see how little value it really had. In these parts it seems that if you dont have iso you are dead slow and dieing. With the ISO your still doing ok. Funny, our initial audit for ISO certification started today. Why are we going ISO ? Because 3 of our biggest customers said they would take their work elsewhere if we didn't and even more potential customers said we couldn't do work for them until we are certified.
The strange to me thing is that most of that work consists of shims and stampings. Not exactly close tolerance stuff. When we started in to this we were fed the same "say what you do, do what you say, and document it" bull. Then we got told all computers have to be password protected and the passwords must be changed every 30 days. Every day more rules, regulations, forms, and meetings. It doesn't make our parts any better. It only adds hours of paperwork. Try convincing your customer that the cost of his parts has gone up to pay for the extra time and paperwork!
Eventually, the added costs of ISO will become so great they will drive companies bankrupt and being non-ISO will draw more customers because of the lower prices and faster turn-around.
Must give soapbox a rest now. ISO forbids food and drink in the production area? This is new to me. I'm assuming someone on the rules and regs committee came up with that, not ISO.
Same with all the other stuff you mentioned, we never went through any of that. Sounds like in-house stuff some rules-wanker came up with and rammed through under the guise of "lets get it documented for ISO. I've been reading into ISO and the rest of them and personally I think it seems a little unnecessary.
Reading the ISO booklets and other Quality standards most of it hit me "duh what else are you supposed to do?? Myself I think ISO and other Quality standards came about because people don't take pride in their work anymore.
Quality and good parts are not a "function" of a Quality control program, they are a function of the pride you take in what you are making for someone else. If you are making a product to the specifications of the customer, quality standards or not your customer will be happy and will keep dealing with you assuming they are thinking people and don't buy into a Quality program that isn't needed of course.
Don't do a good job then well we know. Guess people don't have pride in what they are making is right and done as it should be so people feel the need for quality systems.
Its sad its come down to that in industry in my opinion. Can you imagine losing a war due to a Klingon? The proof is in the paperwork that makes up the paper-trail! I've worked in auto-related industries now for over 20 years.
Based on the changes I've seen during this time, and factories closing by the thousands, it seems to me the detailed documentation required must be an important factor when moving an entire manufacturing facility overseas Imagine yanking the rug out from under a group of workers and telling them that you're moving their livelyhood overseas. Just what do they know about the process that management doesn't? Under those circumstances I doubt any of the employess would be willing to "help" management facilitate the move, hence Based on my experience and involvement with audits, it's difficult for me to believe that some of the places I've worked were able to be certified in the first place.
Ever hear the phrase "too busy trying to catch the fly to see the heard of elephants passing through"?
In most cases though, the auditors must be ignoring the elephants. They'd leave with a list of "action items" to be addressed that meant something more than somebody not filling out their paperwork properly, or our need to develop an NIST traceable method of measuring the accuracy of our tape measures.
Aside from the costs of certification, just try finding out what the DIN standard is all about without having to buy a copy from an authorized dealer. Aw fooey. Words can ill express my distrust of Corporate America these days I think it was nice when industry provided a good tax base for this country's infrastructure. Using ISO helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits. Discover them all.
Checking that the system works is a vital part of ISO It is recommended that an organization performs internal audits to check how its quality management system is working. An organization may decide to invite an independent certification body to verify that it is in conformity to the standard, but there is no requirement for this. Alternatively, it might invite its clients to audit the quality system for themselves.
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